Is DoliPlus just Dolibarr?

Yes — it’s the engine, and we don’t hide that. Dressed up? No: equipped. The foundation is proven open-source software, maintained by a community for twenty years. What we add on top isn’t a promise: it’s public, screen by screen, in documentation open to all, no account needed.

This open foundation protects you from lock-in: your data remains exportable with no proprietary formats holding you back. What you pay us for is keeping this running for your business, day in, day out.

So why pay if it’s free?

The licence is free. The software that runsalways costs money: a server, backups, upgrades, security — and someone to answer your calls.

The real question isn’t free or paid. It’s: who’s responsible for making sure it works at 8am tomorrow?

Can I install it myself?

Yes, and many do it very well. What we sell is not having to do it: not the install, not the updates, not the backups, not the monitoring, not the day something breaks.

If your job is running a business, that time is better spent elsewhere.

What exactly do you add?

Everything to handle a case end-to-end without leaving the tool:

• emails and their attachments filed to the case automatically, not manually;
• real-time team messaging tied to cases;
• field work offline that syncs by itself;
• bank reconciliation that fetches transactions automatically;
• an e-invoicing connector ready to plug in;
• video calls and telephony linked to records;
• an assistant that answers in French about your own data.

The full list is published — not summarised in three bullet points.

I’m already on Dolibarr. Do you take over my setup?

Yes, and this is the simplest case you’ll encounter: your database is accessible and its structure is familiar to us. You won’t need to reimport anything yourself.

We first check what you’ve added. If there are third-party modules or custom developments, we’ll tell you what can be carried over and what can’t before the quote, not after.

How long before you’re up and running?

Two scenarios, and you need to know which one applies to you.

You’re starting fresh: you subscribe online, no prior appointment needed, and you start working the same day.No waiting, no negotiation.

You’re migrating historical data: we first review your data, and we’ll provide the scope, price, and go-live date before you commit to anything. This assessment doesn’t delay your setup: it runs while you begin working.

What if I leave one day? Can I take my data with me?

Yes. It’s yours, in open formats, and you take it with you—it’s in our terms, not just a verbal promise.

We don’t lock you in with proprietary formats. That’s the advantage of open-source: we won’t use it against you.

What if I customise the core so much that I’m stuck on an old version?

Version upgrades are our job, not yours. Updates roll out continuously to your installation, no extra cost. If one affects your workflow, a custom connector or screen is prepared for you, we’ll tell you in advance and work with you on it — you won’t pay for a migration with every update.

You stay current without lifting a finger.

Who trains me, who fixes issues?

You speak to the team that develops and runs the software. No call centre, no reseller who has to escalate to an unfamiliar editor: the person responding has access to your setup and assigns the right expert.

Support is included in the subscription, Monday to Friday, 9am-12pm and 2pm-6pm. Setup and training have fixed prices—no negotiable quotes.

And how much does it cost?

249 € HT per month for a team of up to five people, including support and updates, plus setup.

The price is per server, not per user: an extra person within existing capacity costs nothing. The full pricing grid is published, from smallest to largest.