It is accessible from the accounting module – Follow-up submenu.

Overdue customer invoices are chased through a series of predefined letters, with up to 4 follow-up levels.

Two operating modes:

Automatic: A background task is set up via the cron module by the Super Admin to run at set intervals (e.g. daily, weekly).

Manual: Via a command button on the interface (only postal follow-ups are available in this mode).