Custom Development
Your business has unique needs. They shouldn’t end up in a spreadsheet.
Standard software covers most of what an SME does. But there’s always what no one else does like you — and that’s exactly what sets you apart. Instead of leaving it in a separate file, we integrate it into your system.
Start with the right question
Many „specifics“ don’t require any development.
The tool includes everything you need to adapt it without writing a single line of code: custom fields, lists, document templates, user-specific permissions, and automated workflows. We always explore this option first — it’s immediate and cost-free to maintain. Development only comes into play when the exception is real.
This is an uncomfortable position for a service provider: it reduces billable work. But it’s the only sustainable approach.
A real-world example
When the exception is real, this is what it looks like.
A fleet of devices, field technicians, and jobs to quote.
A complete module, integrated into their DoliPlus, was developed to manage everything in one place.
Technical side
- Client equipment under contract, each device identified: serial number, location, photo, specifications
- Scheduled interventions in routes, synchronized with technicians‘ phones
- Pre-departure check that the intervention is feasible: parts, stock
- Photos taken on-site automatically uploaded for remote support
- Reports signed by the client, digitally archived
Commercial side
- Quoting new work based on site photos
- Tracking recurring orders, with alerts
- Job alerts to offer additional services
Management side
- Margin calculations
- Time spent per job
What was gained isn’t just time: it’s the costs of poor quality avoided in intervention preparation and planning — the forgotten part, the unnecessary trip, the quote waiting for a visit.
What you keep
Your custom developments are guaranteed for life.
With most publishers, a custom development is an asset that depreciates: with each major version update, it needs to be redone and repaid. You only realize this after three years, when the migration quote arrives.
Here, what we develop for you, we maintain, version after version. It’s our responsibility, and it’s already paid for. This is possible because we maintain the code ourselves and the software that supports it.
A custom development is subject to a separate contract, quoted before starting: you know the cost before it begins.
Getting started
Describe the exception, not the solution.
Tell us what makes your business different and what it costs you today. It’s our job to tell you if the tool can already handle it — and to let you know when it can.