Lead generation often starts with a web form. Thanks to DoliPlus’s Linkweb gateway, every online enquiry becomes a lead record in your CRM.

This way, you never lose an incoming contact. Plus, you can process it immediately, without rekeying.

Turn web forms into qualified leads

As soon as a contact comes in, you can act with just a few clicks. You can:

  • track communication history with a summary report;
  • send documentation by email or post using the built-in messaging and document library;
  • issue a quote, then schedule a follow-up;
  • schedule a phone call linked to the new contact;
  • qualify the lead and assign it to a category.

So you harness your CRM’s full power from the very first contact.

How Linkweb works

The gateway works with many websites: PrestaShop, osCommerce, OpenCart, SPIP or WordPress. It connects to their forms without complex development.

Crucially, you can collect contacts from multiple sites at once. The process is simple:

  • you dedicate a mailbox to receive form submissions;
  • your site routes each form’s content there;
  • an automated task checks this mailbox at regular intervals;
  • DoliPlus extracts the contacts and creates records in your CRM.

Additional form fields (ID, message, etc.) are added to the contact notes. Plus, a dashboard widget on your homepage displays the latest incoming contacts.

Each new customer/supplier is also assigned to a category. This prepares your next steps: statistics, email follow-ups or targeted campaigns.

Setting up lead generation

Configuration is done in the Linkweb module, both in DoliPlus and on your website. You specify the dedicated email inbox, the detection frequency, and the category for new contacts. Our team will assist you in connecting your forms.

Lead generation: configuring the Linkweb module in DoliPlus

Further reading

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