Telephony – Inbound and Outbound Call Management – Dolibarr DoliPlus

 

The Dolibarr DoliPlus application intelligently distributes incoming calls by recognising the caller’s number and the intended recipient’s number.

The caller's contact record automatically displays, allowing you to immediately view all relevant information and respond to their request more quickly. Incoming call handling is streamlined, and the phone reception is personalised.

Outbound calls: Whether on the move or in the office, the solution enables automatic dialling and call connection.

The solution logs incoming and outgoing calls in customer and supplier records to enhance the relationship history.

Time savings guaranteed with CTI (Computer Telephony Integration) installed on Dolibarr + DoliPlus, supporting call tracking using internet-based telephony (VoIP).